Returns & Exchanges

At Nidecker, we want to ensure you have the best gear for your mountain adventures, which is why we offer a 30-day return policy on all unused products in their original packaging. If your new snowboard or bindings aren't the perfect fit, we've made the exchange process simple and efficient.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Print Shipping Label

Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

3

Pack and Ship

Place the unused gear in its original box, ensuring all tags are attached, and drop it off at any authorized carrier location.

4

Refund Processing

After our quality control team inspects the returned equipment, your refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing